Finessa (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit myfinessa.com (the “Site”) or use our services. By accessing or using our Site, you agree to the practices described below.
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Continued use of our Site indicates your acceptance of the revised policy.
Information We Collect
We may collect personal and non-personal information in the following ways:
1. Voluntary Information
When you sign up for newsletters, create an account, place an order, or contact us, you may provide:
- Name and contact details (email, phone, mailing address)
- Payment information (processed securely through our payment gateway)
2. Automatic Information
As you browse our Site, we may collect information such as:
- IP address
- Browser type and device information
- Pages visited and browsing behavior
3. Cookies & Tracking Technologies
We use cookies, pixels, and web beacons to:
- Personalize your experience
- Deliver relevant advertising
- Analyze website traffic and performance
How We Use Your Information
We use your information to:
- Process and fulfill orders efficiently
- Improve website functionality and user experience
- Send promotional offers, updates, or newsletters (with your consent)
- Personalize advertising campaigns
- Comply with legal obligations or protect our rights
We may share information with trusted service providers who assist us in operating the Site. We do not sell your personal data without your consent.
Third-Party Services
Some third-party tools, such as Google Analytics, Facebook Ads, or advertising partners, may use cookies or tracking technologies on our Site. These tools help measure performance and deliver targeted content. You may opt out via your browser settings or the providers’ opt-out pages.
External links or partner offers may have their own privacy policies. We encourage you to review those policies before providing personal information.
Data Protection & Your Rights
We implement industry-standard practices to safeguard your data. Depending on your location, you may have specific rights:
GDPR (EU/EEA Residents): You may request access, correction, deletion, or restriction of your personal data. Contact us at gdpr@myfinessa.com.
CCPA (California Residents): You may request access, deletion, or opt out of the sale of your personal information. Contact us at ccpa@myfinessa.com.
Children’s Privacy
Finessa does not knowingly collect information from children under 13. If such data is discovered, it will be deleted immediately. Our services are intended for adults 18 years and older.
Storage & Unsubscribe
Your information is securely stored on our servers. All marketing emails include an unsubscribe link, allowing you to opt out at any time.
Need Help with Your Finessa Order?
If you have questions or need assistance, our dedicated customer service team is ready to help.
Contact Information:
📧 Email: support@myfinessa.com
📞 Phone: (863) 591-4284
Most inquiries are answered within 48 hours by a real customer service agent.
Refund & Return Policy
Finessa offers a 180-day money-back guarantee. If you are not fully satisfied during the first 180 days of use, you are eligible for a 100% refund. Simply follow our quick 3-step process on the Refund Policy page to claim your money back—even for empty bottles.
With this guarantee, you can try Finessa completely risk-free, supporting your digestion, metabolism, and overall wellness with confidence.
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